A former Bank of America insider has been accused of stealing tens of thousands of dollars from two elderly customers while working at a branch in Nashville, Tennessee.
Carl Steven Richardson was arrested earlier this week and charged with credit card fraud, financial exploitation of an elderly adult, and identity theft. Reports WKRN News.
Bank of America reportedly filed a complaint with the Metro Nashville Police Department in February.
Police say Richardson stole approximately $70,932 from an 86-year-old woman, with whom he became a personal friend. Between April 11, 2022, and April 13 of this year, Richardson conducted more than 100 unauthorized transactions from the 86-year-old’s account, including Zelle transfers, ATMs and counter-withdrawals.
Richardson also made unauthorized withdrawals from the 86-year-old’s account after he left the bank in November of 2025.
He is also accused of stealing approximately $68,400 from a 75-year-old woman. Between July 25 and Nov. 21, 2025, police say Richardson processed 19 over-the-counter withdrawals worth more than $60,000 from the 75-year-old man’s account and only gave the woman some of it. He also made ATM withdrawals from her account in amounts amounting to approximately $8,000 without her permission between September 12 and October 8, 2025.
Richardson was charged with two counts of financial exploitation of an elderly adult, two counts of computer fraud, two counts of identity theft, two counts of felony theft, and two counts of credit card fraud.
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